TRUST, PRIVACY & SERVICE RESPONSIBILITIES
Clear expectations. Responsible business.
HostOps provides business services and practical digital resources. Before you agree to work, we confirm the scope, fees, timescale and terms in your quotation. An enquiry does not create a booking or payment commitment.
Before agreeing a service
- Describe the outcome, location, budget and timing accurately.
- Review your quotation and ask any questions before accepting.
- Check relevant identity, references, insurance, licences and professional registration.
- Agree deliverables, approvals, payment stages, cancellation and dispute arrangements in writing.
- Share only the information needed to arrange the work.
Availability, fees and the scope of each service are confirmed before work begins. HostOps does not provide regulated financial advice.
Artist, ownership & enquiries
Kimz Bby is the artist name of Hajrah Kimera. Hajrah’s artwork and interior styling services are offered personally through HostOps, with Hajrah Kimera trading as HostOps as the sole-trader seller for these services. The earlier Marcaspus Studio name identifies the portfolio’s history; it does not identify the seller for new HostOps art enquiries.
Artwork © Kimz Bby. All rights reserved. Buying a physical original does not transfer copyright or grant reproduction, printing, merchandising or other commercial-use rights. Any licence or copyright transfer must be expressly agreed in writing. This notice concerns Kimz Bby’s artwork, not third-party content or separately supplied products.
For commissions, artwork licensing or copyright questions, contact hello@hostopsuk.com. Portfolio images are for viewing and inspiration; please request permission before reproducing them. An enquiry does not reserve an artwork, place an order or authorise payment. Seller contact details and the applicable written terms will be provided before any order is agreed.
Digital products and purchases
The digital shop explains the current products, file formats and intended uses. Purchases, payments, receipts and downloads take place on Gumroad. Review the listing, licence, current price, taxes and applicable refund terms before paying. Digital templates require adaptation to the actual job; buying one does not guarantee compliance or replace professional or site-specific assessment.
Your enquiry and personal information
When you email HostOps, we receive your contact details and the information you choose to include. The team uses this information to answer your enquiry, prepare a proposed scope and administer any work you agree. Please avoid sending passwords, payment-card information, identity documents or sensitive employee and client records by ordinary enquiry email.
The separate WorkMara app, Marcaspus Cleaning website and Gumroad checkout have their own accounts and records; following a link does not synchronise your HostOps enquiry with them.
For an access, correction, deletion or other privacy request, email hello@hostopsuk.com with “HostOps privacy request” and describe the relevant interaction. Include only what is needed to identify your enquiry. We may need to verify a request before disclosing or changing records. Records needed for an agreed service or applicable legal obligations may need to be retained.
Concerns and complaints
Email hello@hostopsuk.com with “HostOps complaint” or “HostOps safety concern”. Give a short factual explanation, the relevant page or order reference and the outcome you are seeking. For a Gumroad order, also use the support route on your receipt. Do not include payment-card information. This mailbox is not an emergency service.
If there is immediate danger, suspected fraud or an urgent payment concern, contact the appropriate emergency service, bank or authority directly.